The Postal Corporation of Kenya (PCK) has announced that Kenyans seeking postal services must now make payments through the e-Citizen platform, complying with the government’s directive to consolidate all government services on e-Citizen.

Additionally, Posta is offering a 20% discount for new address renters, aiming to encourage uptake.

Individuals seeking postal address rental will incur charges ranging from Sh2,610 to Sh8,335, while renewal fees range from Sh2,050 to Sh7,775 for various categories.

PCK operates as a commercial State Enterprise under the PCK Act 1998, with a mission to provide seamless universal postal and courier services to both the public and private sectors.

Under the leadership of the President William Ruto-led administration, efforts have been made to revamp PCK, including the delivery of medical supplies to medical facilities and scaling up citizen access to essentials like mosquito nets, in collaboration with the Kenya Medical Supplies Agency (KEMSA).

Contracts between KEMSA and PCK amount to approximately Sh295 million, with PCK achieving a revenue of Sh600 million in the last Financial Year 2022-23 through logistics services provided to the government.

Plans for expansion include an increase in Expedited Mail Services (EMS) contracts from Sh600 million to Sh900 million, along with the training of 500 Posta employees as e-commerce ambassadors, aiming to enhance service delivery and customer satisfaction.

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